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  • Change Management: Streamlining Processes for Your Technicians

    Posted 4/25/2013

    By Julie West

    As the technologies available in the field increase – with barcoding devices, mobile devices, diagnostic software and monitoring software – it is important that businesses manage change to allow the new solutions to be an advantage, not a liability.

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  • From Call to Cash: Increasing Efficiency in Field Service Operations

    Posted 2/12/2013

    By Julie West

    Words like automation and investment are not taken lightly when organizations consider their field service operations. Adopting new technology and making a significant financial commitment must be factored in when optimizing an organization’s field service.

    But, optimizing field service processes helps the business when it comes to reducing the time between a service call and the final payment. Automating helps to put staff hours to better use and to get higher quality work done more quickly.

    A successfully optimized field service operation can be seen in many areas of the business.

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  • Sales and Service: Working Together to Improve Your Business

    Posted 11/27/2012

    By Jim Wenninger

    What is your company’s single best source of new work?

    Whether they currently are or not, your technicians in the field can be your best path to new work. It is less expensive and more effective to sell to current customers (the same customers your technicians service) than to sell to new customers.

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  • 3 Reasons to Consider Deploying Software in the Cloud

    Posted 11/20/2012

    By Holly Holt

    Today, we hear about “the cloud” all over the place. The cloud has been around for a long time, but there are a number of factors and current market conditions that make deploying software in the cloud an option for many businesses to consider now.

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  • Store-and-Forward Functionality: A Difference Maker in Field Mobility Software

    Posted 11/6/2012

    By Jim Wenninger

    The ability to maintain connectivity with workers in the field is a driving force in why organizations choose new service solutions. There are numerous reasons for an organization to want to efficiently capture information in the field, through a mobile solution.

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  • 5 Ways Integrated Asset Management Improves Your Business

    Posted 10/21/2012

    By Jim Wenninger

    Effective asset management is an essential part of day-to-day business, in many industries. But, there are many organizations that approach asset management as an isolated function. Implementing a solution that integrates asset management with other business operations can help your business in several ways.

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  • Collaboration for Business Value

    Posted 10/8/2012

    By Julie West

    Through our daily business, we all collaborate. We collaborate with our customers, with our partners, with our prospects, with our colleagues. Collaboration is a part of how we learn – we have the opportunity to share knowledge on industry trends, new technologies and the challenges and opportunities facing our customers in today’s business environment.

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  • About the WennSoft Blog

    Posted 10/8/2012

    The WennSoft blog features posts on a wide range of business issues, with a particular focus on helping companies make better connections and achieve higher performance with their operational software.

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