Software Solutions for Communications Organizations
Communications organizations face complex challenges from managing the construction of projects to maintaining assets. Having complete visibility into all aspects of your organization is essential to your success. An industry that is constantly adapting to changing regulatory requirements requires an efficiently run system.
WennSoft has been serving companies like yours in the communications industry for over a decade. We have many customers who have been with us from the start because we understand their challenges, have the expertise to overcome them, and are a trusted partner who deliver solutions that continually evolve to meet your changing needs.
Complete visibility throughout your organization increases productivity and profitability.
- Project Managers
- Service and Maintenance Managers
- Field Technicians
- Sales Representatives
- Finance Managers
- IT Manager
- Senior Management
Project Managers
Manage costs by closely tracking all components of projects, including subcontractor, labor, materials, equipment and other defined costs. Easily link vendors and subcontractors to specific jobs. Project information is valuable only when its accessible by everyone involved. Deliver on-time, on-budget projects using customizable workflows that ensure your get alerts anywhere, anytime. Change order processes help you respond quickly to new requirements or unexpected lays.
Service and Maintenance Managers
Get a complete picture of your assets, helping you maximize utilization and driver greater profit margins. Increase efficiency and ensure safety and compliance with automated preventive maintenance schedules for assets. Track complex “parent” and “component” relationships, streamlined invoicing, detailed revenue, fixed assets and depreciation tracking. Easy access to real-time technician calendar to efficiently schedule service, balance workload and manage travel time and costs. Drip and drop functionality allows for scheduling new or emergency work.
Field Technicians
Get the right technicians on-site with the information, inventory and equipment to get the job done right the first time. Technicians can access customer information, asset/location history, create purchase orders, record costs, log time and secure signatures right from the field. Dispatch mapping allows the office to pin point locations, send and route technician directions.
Sales Representatives
Increase customer satisfaction with a competitive view of your customers from initial sale and installation through lifetime of service. View project or contract history, allowing you to develop thorough, accurate quotes that help ensure customer and financial goals are met. Manage maintenance contracts with automated quoting, invoicing and revenue recognition.
Finance Managers
As the individual responsible for the overall accountability of finances in the organization, you know the critical nature of having a solid system that can provide you with detailed information. WennSoft gives you a single point of entry which eliminates duplicate entry and allows for convenient “drill downs” from work order to general ledger. Get your time entry under control but enabling onsite time and tracking tools, giving you visibility to estimated versus actual labor costs by labor type. Ability to automate correcting and reversing journal entries along with a strong audit trail. Real-time views into purchasing and inventory and allows you to easily manage multiple locations, currencies and languages.
IT Manager
As an IT Professional, you are often looked at as the backbone of the organization. You are responsible for making the systems work and fixing them when they don’t. At times it can be a thankless job, but absolutely essential to the organization. WennSoft gives you the flexibility to easily customize the solution to suit your business. Leverage the familiar easy-to-deploy and maintain Microsoft technologies. Powerful backup, restore and redundancy features. WennSoft gives you access to upgrades, new technology with your enhancement ensuring your system is never out-of-date.
Senior Management
You are acutely aware of how critical proactive project management and customer service are in determining the success and growth of your business. Effectively manage costs and increase efficiencies by having access to up-to-date project status, view change order requests/approvals, and review billing information. Access to robust reporting gives you one click access which easily allows you to see exactly how your organization is performing at any time. Flexibility to work the way your organization works, not the way your software requires you to work. The scalability of the WennSoft solution allows your organization to grow without adding overhead.