Equipment Sales
Customer-facing staff must be able to respond quickly and accurately to customer
requests. If not, you risk losing credibility, the deal or even the customer.
You need a flexible business solution so your operational staff can easily
access the right equipment configurations, inventory levels, pricing, discounts,
expected delivery dates and maintenance information.
Sales volume drives field population, which drives profitable aftermarket
revenues and margins for the dealer and manufacturer. WennSoft solutions help
you handle a variety of pricing configurations and provide sales resources with
the most up-to-date information, helping you stay in sync with your suppliers.
WennSoft Solution Highlights:
- Reduced errors and increased efficiencies –
Seamless integration with Microsoft CRM enables field employees to query and
input information remotely, eliminating the need for duplicate data entry.
- Increased competitive advantage – Web portals and information
sharing tools provide your field sales representatives with real-time access to
customer accounts, inventory levels and pricing to help you win the sale.
- Improved customer loyalty and retention – By offering your
customers a personalized web portal to view information about their equipment
and account and generate requests for parts, equipment and service repairs, you
can differentiate yourself from your competition.
- Increased customer satisfaction – Customers demand more from
their suppliers. You need an integrated business solution so you can create
customized invoicing formats and offer flexible service programs, contracts and
sales transaction types.
Resources:
Customer Focus - Trucks & Parts of Tampa, Inc.
Customer Focus - Yale Equipment & Services, Inc.
Customer Focus - Stokes Equipment Company
Equipment Distribution Brochure
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