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Equipment Sales

Customer-facing staff must be able to respond quickly and accurately to customer requests. If not, you risk losing credibility, the deal or even the customer. You need a flexible business solution so your operational staff can easily access the right equipment configurations, inventory levels, pricing, discounts, expected delivery dates and maintenance information.

Sales volume drives field population, which drives profitable aftermarket revenues and margins for the dealer and manufacturer. WennSoft solutions help you handle a variety of pricing configurations and provide sales resources with the most up-to-date information, helping you stay in sync with your suppliers.

WennSoft Solution Highlights:

  • Reduced errors and increased efficiencies – Seamless integration with Microsoft CRM enables field employees to query and input information remotely, eliminating the need for duplicate data entry.
  • Increased competitive advantage – Web portals and information sharing tools provide your field sales representatives with real-time access to customer accounts, inventory levels and pricing to help you win the sale.
  • Improved customer loyalty and retention – By offering your customers a personalized web portal to view information about their equipment and account and generate requests for parts, equipment and service repairs, you can differentiate yourself from your competition.
  • Increased customer satisfaction – Customers demand more from their suppliers. You need an integrated business solution so you can create customized invoicing formats and offer flexible service programs, contracts and sales transaction types.
Resources:
Customer Focus - Trucks & Parts of Tampa, Inc.
Customer Focus - Yale Equipment & Services, Inc.
Customer Focus - Stokes Equipment Company
Equipment Distribution Brochure