Cities

City governments must purchase, construct and maintain mobile, fixed and natural assets including vehicles and equipment, streets and signage, water, wastewater, and stormwater collection and treatment facilities, gas and electric generation, transmission and distribution utilities, facilities, rivers, lakes, wetlands and parks.

You need enterprise technology to plan, build and maintain city infrastructure with a focus on Capital Improvement Project (CIP) tracking, Enterprise Asset Management (EAM) and Computerized Maintenance Management (CMMS). Comprehensive technology with full financials, field tools, resource balancing and reporting is essential.

WennSoft solutions can help you:

• Design, build and maintain an asset inventory or integrate with an existing inventory in your Geographic Information System (GIS)
  
• Track all capital improvements including budget to actuals and change orders. Integrate to MS Project
  
• Provide project managers with a real-time understanding of the financial and operational status of their projects
• Improve customer service by offering a web-based portal for customers to submit service requests and access their call status, equipment histories, contract details and project updates
  
• Reduce paperwork and automate field staff with tools for asset inventory collection, time entry and work order creation and completion all in the field either with or without Internet connectivity
  
• Address Capacity, Operations, Management and Maintenance (CMOM), National Pollutant Discharge Elimination System (NPDES) permitting and Government Accounting Standards Board (GASB 34) regulations
  
• Track efforts related to constituents via integration with Microsoft CRM
  
• Manage work orders and responses to constituent requests
  
• Integrate to your utility billing solution for customer oriented field work
  
• Manage inventory from the warehouse and within the trucks
  
• Integrate with your GIS to link field work to your GIS-based assets
  
• Visualize financial and operational data to help leadership make decisions and understand where their dollars are going
  
• Improve document management to track critical drawings, photographs and correspondence
  
• Proactively manage the maintenance, warranty and rental of the city fleet
• Invoice other agencies or third parties such as insurance companies
  
• Manage performance by tracking Key Performance Indicators (KPI) within reports and executive dashboards