Electric & Gas Utilities
As a municipal or cooperative electric or gas utility,
you are involved in all aspects of providing power, including generation,
transmission and distribution. Each aspect requires the construction and
maintenance of assets and infrastructure. Additionally, it is important for you
to maintain a proactive relationship with constituents.
WennSoft solutions can help you:
- Manage preventative and reactionary maintenance through
work order tracking and full expense capture
- Assess the need for maintenance work by evaluating
condition, performance and risk
- Design, build and maintain an asset inventory or
integrate with an existing inventory in your Geographic Information System (GIS)
- Improve customer service by offering a web-based portal
for customers to submit service requests and access their call status, equipment
histories, contract details and project updates
- Track efforts related to constituents via integration
with Microsoft CRM
- Take GIS data into the field to assist in completing
field work
- Visualize financial and operational data within your
GIS to assist decision makers in seeing where dollars are being spent
- Integrate to your utility billing solution for customer
oriented work tasks
- Reduce paperwork and automate field staff with tools
for asset inventory collection, time entry and work order creation and
completion
- Manage performance by tracking Key Performance
Indicators (KPI) within reports and executive dashboards
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