Facilities Management
Facility management is a key component for any
organization that owns, occupies, leases or rents facilities. You need to
complete preventative and reactionary maintenance, respond to service requests,
track construction and remodeling projects and monitor building services. Many
of our public sector clients are also building facilities that have rental
components in them to generate revenue.
WennSoft solutions can help you:
- Manage preventative and reactionary maintenance through
work order tracking and full expense capture
- Assess the need for maintenance work by evaluating
condition, performance and risk
- Reduce paperwork and automate field staff with tools
for asset inventory collection, time entry and work order creation and
completion
- Monitor the need to process work orders due to changes
in conditions (e.g. temperature fluctuations, faulty equipment, etc.) via
integration with your building automation system
- Improve customer service by offering a web-based portal
for customers to submit service requests and access their call status, equipment
histories, contract details and project updates
- Design, build and maintain an asset inventory or
integrate with an existing inventory in your Geographic Information System (GIS)
- Take your GIS data into the field to assist in
completing field work and updating your GIS-based asset inventory
- Visualize financial and operational data within your
GIS to assist decision makers in seeing where dollars are being spent
- Track efforts related to constituents via integration
with Microsoft CRM
- Improve customer service by offering a web-based portal
for customers to submit service requests and access their call status, equipment
histories, contract details and project updates
- Manage performance by tracking Key Performance
Indicators (KPI) within reports and executive dashboards
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