Public Works
As a city or county public works agency, you manage a
variety of infrastructure from water, wastewater and storm water systems for
collection, treatment and distribution, to solid waste, streets and signs,
fleets and vehicles, parks and recreation and facilities. Preventative and
reactionary work orders, cost tracking and constituent engagement is critical to
the success of these programs.
WennSoft solutions can help you:
- Manage preventative and reactionary maintenance through
work order tracking and full expense capture
- Reduce paperwork and automate field staff with tools
for asset inventory collection, time entry and work order creation and
completion
- Assess the need for maintenance work by evaluating
condition, performance and risk
- Generate work programs and manage asset condition via
integration with your pavement management solution
- Improve customer service by offering a web-based portal
for customers to submit service requests and access their call status, equipment
histories, contract details and project updates
- Design, build and maintain an asset inventory or
integrate with an existing inventory in your Geographic Information System (GIS)
- Take your GIS data into the field to assist in
completing field work and updating your GIS-based asset inventory
- Visualize financial and operational data within your
GIS to assist leadership in understanding where their dollars are being spent
- Integrate to your utility billing solution for
customer-oriented work tasks
- Track efforts related to constituents via integration
with Microsoft CRM
- Manage your utility infrastructure in real time via
integration with your Supervisory Control and Data Automation (SCADA) systems
- Track work orders related to permits via integration
with your permitting system
- Manage performance by tracking Key Performance
Indicators (KPI) within reports and executive dashboards
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