Water, Wastewater & Stormwater
Water, wastewater and stormwater utilities have numerous
challenges to address including aging and undocumented infrastructure, required
compliance with multiple governing boards, preventative and reactionary
maintenance, managing grant expenditures on capital improvements and customer
satisfaction. These issues drive the need for proactive management of
infrastructure, collection systems and treatment facilities.
WennSoft solutions can help you:
- Manage preventative and reactionary maintenance through
work order tracking and full expense capture
- Assess the need for maintenance work by evaluating
condition, performance and risk
- Reduce paperwork and automate field staff with tools
for asset inventory collection, time entry and work order creation and
completion
- Address compliance requirements associated with
Capacity, Operations, Management and Maintenance (CMOM), National Pollutant
Discharge Elimination System (NPDES) permitting and Government Accounting
Standards Board (GASB 34) regulations
- Improve customer service by offering a web-based portal
for customers to submit service requests and access their call status, equipment
histories, contract details and project updates
- Integrate to your utility billing solution for
customer-oriented work tasks
- Design, build and maintain an asset inventory or
integrate with an existing inventory in your Geographic Information System (GIS)
- Take your GIS data into the field to assist in
completing field work and updating your GIS-based asset inventory
- Visualize financial and operational data within your
GIS to assist decision makers in seeing where dollars are being spent
- Track efforts related to constituents via integration
with Microsoft CRM
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