Graphical Schedule Board

The Graphical Schedule Board enables you to easily manage your service activities by displaying a visual picture of scheduled service, active appointments and unassigned service appointments.

Each color-coded bar on the grid represents a service appointment displayed on the Graphical Schedule Board. Different colors are used to identify the call type (e.g. red = emergency, green = warranty, purple = preventative maintenance, etc.) and the "Call Handle" changes color as the call status changes (e.g. dispatched, parts hold, onsite, delayed, complete, etc.). Both are user definable. Using the drag-and-drop capability of the Graphical Schedule Board, unassigned service appointments can quickly and easily be applied to an available technician's empty time slot. You can also use this feature to reassign a service appointment from one technician to another.

Graphical Scheduling Features:

• Offers a visual picture of scheduled activity
• Color-coded bars indicate an appointment or activity and current status
• Schedules for a Job can be created for a date or date range
• Schedule for a Technician, Technician Team or an entire branch
• Drag and Drop service appointments and job assignments
• Ability to apply unassigned appointments to available technicians with open time slots

Resources:
Graphical Schedule Board