Customer Portal - E Series Web Portal Software

Driven by the WennSoft Service Management Series, Customer Portal is an extension of your WennSoft solution, providing a dynamic customer self-service portal linked directly from your Web site. Customer Portal provides your company with a substantial competitive edge. It enables you to provide a secure, dynamic and personalized interface to tailored customer data on demand through the Internet. Customers can access their call statuses, equipment histories, contract details, project updates, in addition to providing the ability to submit service requests.

Adding the Web as an alternative way to provide service is not only convenient but also greatly enhances your customers’ service experience. It’s also a cost effective communication method for customers to contact you and access requested information, effectively lowering costs while streamlining processes.

Resources:
WennSoft Customer Portal
Customer Portal Fact Sheet